Refund policy

We take great care in crafting and inspecting each piece before it leaves our studio. Every product is handled thoughtfully to ensure it reaches you in perfect condition. Because each item is made in limited quantities, we are unable to accept returns or offer refunds for change of mind or general wear.

Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 72 hours of delivery at hello@peploslinen.com with your order number and clear photos of the issue.

Once your return is approved, you will receive a confirmation email with next steps. To be eligible for a refund or replacement:

• The item must be unused, unwashed, and in its original packaging with all tags intact.
• The return must be shipped in a tracked parcel to the address provided in our confirmation email.

Refunds are issued via the original payment method once the item is received and inspected. Please allow 1–3 business days for processing.

Please Note

• Natural characteristics of linen — such as texture variation, weave irregularities, or slight dye differences — are considered part of the fabric’s beauty and not faults.
• We do not offer refunds or exchanges for change of mind, natural wear, or incorrect care.
• All sale items are final sale unless damaged upon arrival.